Automated Customer Service

Nowadays, a huge part of the customer service cycle in finance can be automated to streamline queuing and customer interaction processes.

automate customer service

Digital transformation of branch flow

Maximize your branch and employee’s performance by giving them the proper data about each customer before they interact with them.

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Queuing Sytems

Control, organize & monitor your branch flow 

Better Branch Performance

Know the service each customer wants before they arrive

Integration with CRM

Identify personal account information

Mobile App

Powerful addon to our integrated queuing system.

E7gzly Features

E7gzly app is for business to generate customer service tokens remotely. Through E7gzly customers can locate the nearest branch for their target business and book their turn in the queue. The app will calculate the time required for reaching the branch and the number of waiting customers to forecast the time required for the customer to be served.

Dedicated Back-End System

Business have access to a dedicated back-end system to carry on administration and verification tasks.

Pre-defined registration process

Both merchant and suppliers have a pre-defined registration process to achieve authenticity and integrity of information.

Branch on Map Locator

Locates nearest branch to customers on the map.

Personalized Apps

Both merchant and suppliers have different bank personalized apps to process registration, application, and transaction verification.

Built in OTP

To carry on user authentication and verification process, including two factor authentication.

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